Writing Samples

Tech Writing

All identifying details and proprietary information have been changed or omitted in the following samples.

Mattermost

Mattermost is an open-source communications/chat platform modeled after Slack. I wrote docs to aid the deployment at scale of an internally-hosted instance of Mattermost meant to serve as a back-up communications platform and remediation tool in case of an internal infrastructure outage.

• Mattermost User Guide

Meeting Recording Tool

Meeting Recording Tool is an internal tool for recording and streaming VCs from Zoom and other platforms. The tool is used to record approximately 250 meetings/day, so accurate and effective docs were crucial for scaling its adoption.

• Meeting Recording Tool User Guide

Mobile App Governance Framework

Mobile App is a fictionalized version of an internal company mobile app platform I worked on. Other internal company product teams could leverage the Mobile App platform to quickly ship mobile versions of widely-used internal tools. In parnership with Product Managers, Product Designers, UX Researchers, Data Engineers, Software Engineers, and Management, I led the development of a Governance Framework to improve the consistency and quality of the constituent apps hosted on the platform.

• Mobile App Governance Framework
• Detailed Checklist of App Requirements

URL Shortener

URL Shortener is based on–you guessed it!–an internal URL shortening tool.

• URL Shortener User Guide

Other Published Writing (external links)

• What Really Happened: Steve Jobs @ Xerox PARC ‘79
• BASIC Ain’t Basic: Adapting Programs from One Vintage System to Another
• Did You Know: Solitaire was Microsoft’s Cherry on Top
• Fun with Vintage Computers: Microsoft Adventure
• The Oregon Trail in three classic versions
• Going Back to the Beginning with the Teletype Model 33 ASR

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