Channels and Notification Setup
This section contains instructions for configuring Mattermost channels and notifications on both desktop and mobile.
Desktop: How to join channels
Mattermost has different chat rooms called channels. You will automatically join the ALL FYI channel the first time you log in. Say hi! This is a channel for all Mattermost users at Company.
To join other channels, click the Find channel search field in the left sidebar. A window pops up that allows you to search for channels by name. Ask your team which channels are important for you to join.
Mattermost has two types of channels: Public and Private. Anyone can join a public channel. To join a private channel, you need to be added by an existing member or admin of that channel.
Desktop: How to create channels
- To create a new channel, click the + icon above the Find channel search box and click + Create New Channel.
- A new channel dialog box will open. Give your channel a name, select whether it will be public or private, and write a description of the channel.
Desktop: How to add members to your channel
- Click the channel in the left sidebar.
- Click the channel name at the top of the channel to open a drop-down menu
- Click Add Members and search for people by their username or full name.
Any member of a channel can add new members, not just the channel admin. You can also add a user to a public channel by mentioning them with @username in that channel.
Desktop: How to configure notifications
- Log in to Mattermost.
- Click the gear icon in the top-right corner to go to your Settings. You can individually configure Desktop Notifications, Email Notifications, and Mobile Push Notifications.
Mobile (iOS/Android): How to add yourself to channels
To add yourself to a channel, tap the hamburger icon in the upper-left corner of that channel. Or search for your team’s channels in the Find channel search box. Ask your team what channels you should join!
How to configure mobile app notifications
- Tap the three vertical dots icon in the upper-right corner of the screen.
- Tap Settings, then Notifications, then Mobile to configure your mobile notifications.